Privacy Policy
Entopia.shop
Effective Date: May 2026
At Entopia.shop, we value your privacy and are committed to protecting your personal information and online security.
1. Information We Collect
When you browse our website or place an order, we may collect the following information:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Website browsing activity and device information
Payments are processed securely through trusted payment gateways. We do not store complete card or banking details on our servers.
2. How We Use Your Information
Your information may be used for:
- Processing and delivering orders
- Sending order confirmations and shipping updates
- Providing customer support assistance
- Improving website performance and shopping experience
- Sending promotional emails (only if opted-in)
3. Sharing of Information
We do not sell, rent, or trade customer information to third parties for marketing purposes.
Information may only be shared with trusted service providers such as:
- Courier and logistics partners
- Payment gateway providers
- Analytics and website service platforms
This sharing is limited to fulfilling orders, improving services, and maintaining website operations.
4. Cookies & Tracking Technologies
Entopia.shop uses cookies and similar technologies to improve browsing experience and analyse website traffic.
Customers may disable cookies through browser settings, although some website features may not function properly.
5. Data Retention
We retain personal information only for as long as necessary to provide services, process transactions, and comply with legal obligations.
6. Your Rights
Customers have the right to:
- Access their personal information
- Request corrections to inaccurate data
- Request deletion of personal data
- Opt out of promotional communications
To exercise these rights, contact us anytime at: support@entopia.shop
7. Contact Information
Email: support@entopia.shop
Website: Entopia.shop
Data Collection Practices
Our privacy policy explains the types of personal information collected from customers while using our website.
This may include contact details, payment information, and browsing behaviour to provide a smooth shopping experience.
We collect only the information necessary for order processing and service improvement.
Data Protection & Security
Protecting customer data is a priority at Entopia.shop.
We use secure technologies and industry-standard protection methods to safeguard information against unauthorized access or misuse.
Customer information is used only for operational, support, and service-related purposes.
We never sell customer data to third-party advertisers.
Customer Rights & Transparency
Customers have full control over their personal information and communication preferences.
Users may request access, updates, or deletion of their data at any time.
Customers may also manage cookies and promotional preferences through browser and account settings.
Our goal is to maintain a secure, transparent, and trustworthy online shopping environment.
